As behavioral healthcare needs continue to rise across America, Franklin, Tennessee-based Acadia Healthcare has positioned itself at the forefront of quality care improvements. The company’s recent achievements in clinical excellence metrics showcase its evolution from its 2005 founding into a leading provider of mental health and addiction treatment services.
Recent data reveals Acadia’s commitment to superior care standards, with performance metrics running 3-5 times better than Centers for Medicare & Medicaid Services (CMS) national benchmarks for critical measures such as the use of restraints and seclusions. This achievement comes alongside impressive accreditation results, with the company scoring in the 99th percentile across all 13 dimensions of quality measured by the Commission on Accreditation of Rehabilitation Facilities (CARF).
The company has structured its quality improvement initiatives around three key pillars:
Process Implementation
- Monthly quality reviews across facilities
- Aggregated facility dashboards for performance tracking
- Regular monitoring of clinical outcomes
People Development
- Enhanced clinical onboarding programs
- Evidence-based practice training
- Comprehensive continuing education library
Technology Integration
- Electronic medical records implementation
- Advanced patient safety monitoring systems
- Employee safety protocols
These initiatives support Acadia’s network of 260 facilities across 40 states and Puerto Rico, including 52 acute facilities, 35 specialty treatment centers, 164 comprehensive treatment centers (CTCs), and nine residential treatment facilities for youth.
The results speak for themselves. In the company’s CTC programs, which focus on opioid use disorder treatment, 80% of patients remain opioid-free after six months – significantly outperforming the national average of 45%. This success rate demonstrates the effectiveness of Acadia’s comprehensive approach to treatment and recovery.
To further strengthen quality assurance, Acadia has established new safety committees at each facility. These committees, comprising facility management and frontline staff, promote continuous improvement and maintain rigorous quality standards. The company has also invested approximately $100 million in technology improvements to enhance patient and staff safety while improving care coordination.
“We know it’s essential to get this right,” stated Chris Hunter, CEO of Acadia Healthcare, during a recent company update. “Our commitment to quality care drives every decision we make, from staff training to facility operations.”
The company’s quality initiatives extend beyond clinical care to include patient experience measures. Recent patient surveys indicate increasing satisfaction scores, with more patients reporting feelings of safety, hope, and healing during their treatment journey.
Looking ahead, Acadia continues to expand its quality improvement programs while maintaining its high standards across its growing network. The company’s dedication to excellence reflects its origins in Franklin, Tennessee, where it was founded with the mission of providing compassionate, clinically excellent care.
As Acadia Healthcare continues to grow, its focus on quality metrics and patient outcomes remains central to its operations. Through systematic quality improvement initiatives, ongoing staff development, and technological advancement, the company works to ensure that each patient receives the highest standard of care, regardless of which facility they visit within the Acadia network.
This commitment to quality, coupled with the company’s expanding footprint, positions Acadia Healthcare to continue meeting the growing demand for mental health and addiction treatment services while maintaining the high standards that have defined its development since 2005.